About ContactMyMuni

How municipalities are structured

South Africa has three categories of municipality, set out in Section 155 of the Constitution:

• Category A — metropolitan municipalities. A single-tier "metro" that delivers all municipal services in South Africa’s largest urban centres. There are eight, covering the largest cities.
• Category B — local municipalities. Handles day-to-day services for a town and its surrounds, sharing responsibilities with its district municipality.
• Category C — district municipalities. Coordinates planning and bulk services across several local municipalities in the same region.

If you live in a metro, one municipality handles everything. Everywhere else, you fall under both a local municipality and the district municipality above it. For water, refuse, rates accounts and building plans, start with your local municipality.

Municipal types (MIIF categories)

Alongside the constitutional categories, municipalities carry a code from the Municipal Infrastructure Investment Framework, which groups them by settlement type and size. It is a useful hint about the scale of the office you are calling:

A

Metro

B1

Secondary city — local municipality with a large budget

B2

Large town — local municipality with a sizeable urban core

B3

Small town — local municipality with relatively small urban population

B4

Mostly rural — local municipality with little urban settlement

C1

District municipality that is not a water services authority

C2

District municipality that is a water services authority

Where the data comes from

Switchboard numbers, addresses and websites come from published municipal demarcation and contact datasets, keyed on each municipality’s official demarcation code (for example WC044 for George). Population figures are Census 2011 totals and are included to give a sense of scale, not as current estimates.

Named office bearers — mayors, municipal managers, chief financial officers and their secretaries — come from National Treasury’s quarterly municipal contact dataset (2026 Q2). Because that dataset is published quarterly, a name may lag behind a recent appointment or resignation.

Audit outcomes are determined by the Auditor-General of South Africa and republished by National Treasury. They describe whether a municipality’s financial records can be relied on — not the quality of its service delivery — and they lag by more than a year, so they describe a past financial year rather than the position today. Each municipality also links to its Municipal Money profile, where Treasury publishes current budgets and spending.

Town, suburb and settlement names — which let you search for your municipality without knowing its name — come from the GeoNames geographical database, used under the Creative Commons Attribution 4.0 licence. Each settlement carries the demarcation code of the municipality it falls in, which is how a town name resolves to the right office.

The directory reflects the post-2016 demarcation, in which a number of municipalities were merged. Municipalities that were disestablished in that process are deliberately excluded. Where GeoNames still records a settlement against one of those older municipalities, the place is listed under the district that covers it.

Accuracy and corrections

Switchboard numbers and websites change often, and some municipalities publish inconsistent details themselves. Everything here is offered in good faith but without any guarantee — always confirm on the municipality’s own website before relying on a number for anything important.

If something is out of date, please report a correction.

Privacy

This site runs no advertising and sells nothing. It does use Google Analytics to count visits and see which municipalities people look for, which is what tells us where to keep the data accurate. That sets cookies in your browser and shares your page views, approximate location and device details with Google. Nothing you type into the search box is sent anywhere — search runs entirely in your browser.

If you would rather not be counted, any browser’s “do not track” or content-blocking extension will stop it, and Google offers an opt-out add-on.

The names, office numbers and work email addresses of senior officials shown here are published by National Treasury as open data, precisely so that residents can reach the people accountable for municipal services. They are reproduced in that spirit: these are work contact details for people acting in a public capacity, and no home addresses, personal numbers or private information are published.

If you are listed here and your details are wrong, or you no longer hold the post, please tell us and we will correct or remove the entry.